Scheduled server maintenance

Dear customers, we hope this message finds you well. We are writing to inform you about some important scheduled maintenance that will take place in our Data Centers on October 14th. During this maintenance period, your website may experience some interruptions. We want to assure you that this maintenance is vital to our commitment to providing you with the best possible services.

Why do we perform maintenance?

Regular data center maintenance is crucial to ensuring the optimal performance, security, and longevity of our infrastructure. We take pride in maintaining our data centers frequently to ensure that all hosting plans operate efficiently and to uphold our 99.9% uptime guarantee.

Maintenance schedule

The maintenance will begin on October 14th, and it will start at 23:00 UTC. We estimate that the maintenance may take up to 90 minutes to complete. During this time, you may experience interruptions in the accessibility and functionality of your website. We understand the importance of your online presence, and we will work diligently to minimize any disruptions during the maintenance window.

What to expect during maintenance

  • Possible downtime
    Your website may experience periods of downtime during maintenance. Visitors to your site may encounter difficulties accessing it.
  • Temporary service interruptions
    Any services or features tied to your hosting plan, such as email services, database access, or content management systems, may also be temporarily affected.
  • Support
    Our customer support team will remain available during the maintenance period to assist with any urgent issues or questions. Please don’t hesitate to reach out if you require assistance.

Our commitment to you

We understand the inconvenience that maintenance can cause, but please rest assured that these measures are taken with your website’s long-term performance and security in mind. Our team of experts will work diligently to complete the maintenance as swiftly as possible, ensuring minimal disruptions to your online presence.

If you have any questions or concerns regarding the upcoming maintenance, please do not hesitate to contact our support team via Ticket system. We are here to assist you and provide any information you may need.

We appreciate your understanding and patience during this essential maintenance. Your satisfaction and the performance of your website are of paramount importance to us, and we are dedicated to maintaining the highest standards for your services.